MyISA Help Page
About MyISA
What is MyISA?
MyISA is a website from the International Studies Association that allows you to interface with our organization more easily. Here you can manage your membership information, your mailing address and profile, conference registrations and more.
How Do I Contact ISA?
ISA
324 Social Sciences
Tucson, AZ 85721 USA
Phone: (520) 621-7715
Fax: (520) 621-5780
E-Mail: isa@isanet.org
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Registration for MyISA: How to Create a MyISA Account
How much does MyISA cost?
MyISA accounts are free! Once you have an account, you may choose to purchase ISA services therein, but these are always optional.
How do I create an account?
Creating an account is easy. Go to our registration page and follow the instructions on the screen. Note that if you are a current ISA member, or have ever had a previous membership, then you will want to register using your existing member ID. If you do not know your member ID, please use our lookup tool to have it emailed to you or contact ISA. This prevents you from getting two accounts in our system by accident and will give you imediate access to your eligible services.
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Login Help
How do I reset my password?
If you already have a MyISA account but you forgot your password, the system is designed to allow you to quickly create a new password. On the MyISA home page, just under the login box, look for the link that says Forgot Username/Password and click that link. A text box will appear inviting you to enter your e-mail address. Do that, and then select the link that says "I need a new password". This will prompt the system to send you an e-mail containing an link that you will use to create an entirely new password. The password should be at least six characters long and the form will take any standard character including comma, dot, question marks, etc.
What if I forgot my username?
If you already have a MyISA account but you forgot your user name, the system is designed to allow you to request to have it e-mailed to you. On the MyISA home page, just under the login box, look for the link that says Forgot Username/Password and click that link. A text box will appear inviting you to enter your e-mail address. Do that, and then select the link that says I forgot my user name. This will prompt the system to e-mail your user name.
What if I am still having problems?
If you have not found what you are looking for here, please feel free to contact ISA headquarters directly: loginhelp@isanet.org
PLEASE NOTE
The system is designed to send this to your primary e-mail address, the one you used to create your MyISA account. Please contact ISA if you no longer have access to that e-mail account and we can change that for you. Users may add a new e-mail address to their account, but only ISA staff can change the primary account.
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Membership
How do I cancel a membership?
To cancel a membership you HAVE NOT paid for, go to "My Membership" - > "Membership History". You will see your memberships listed. Click on any of these and you will see the details for the membership. If you have not paid for the membership, or any given membership item (such as a section), you will see the option there to cancel the membership. This will remove the item from your account. You cannot cancel memberships you have paid for through MyISA. Please contact ISA directly if you are interested in a refund.
How do I add a section/caucus membership?
For adding section/caucus memberships to either current or pending memberships, please go to "My Membership" and select the desired membership link (in blue), follow the link to the description page and select "Add Section Membership". Those interested in simultaneously renewing (or buying a new membership) and adding section/caucus memberships will be prompted during the membership process to do so.
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Conferences
How do I submit a proposal?
Proposals are accepted only during the times specified by ISA and the program chairs. To submit a proposal, click on "Conferences" and then select the conference you would like to submit to. You will see a "My Submissions" link on the right side of the page - click this to access the submissions area.
Our current Program Chairs and their assistants have created the following video will walk you through the submission process: ISA Paper Proposal Submission Tutorial.
What are "Tags" and how do I use them?
Tags are like keywords, but because they are uniform across submissions, they are easier for the conference administrators to use to help put together a great program. The problem with keywords is that it is hard for a computer to know, for example, that "terrorism" and "terrorists" are very similar.
How do I volunteer as a chair or discussant?
Click on "Conferences" in the menu and then select the conference for which you would like to volunteer. You will see a "My Submissions" link on the right side of the page - click this to access the submissions area. You will be prompted to indicate whether or not you would like to be considered as a chair or discussant while submitted a proposal. If you are interested, you will be asked to supply areas of specialization or expertise. Alternatively, you can click the "Volunteer" tab and volunteer without submitting a proposal.
How do I view the program?
The program is only accessible after it is made public by the program chairs. To access it, click on
"Conferences" and then select the conference you would like to view. You will see a "View Program" link on the right side of the page
- click this to access the submissions area.
What is "My Program"?
My Program is a special system that helps you identify panels you don't want to miss at the conference. You can search the full program online, find pieces that interest you and then add them to your program. MyISA will record your preferences and allow you to print a personalized program that shows by date all of the panels you wanted to see.
Where is the "Student Member" registration option?
MyISA distinguishes between registration types based on your current active membership. You will only see "member" options if you will have an active membership at the time of the conference. The "Student Member" option is only available to those who will have an active student membership. Many students choose "non-student" membership types for a variety of reasons - unfortunately, student member registration discounts are not available under the standard membership types.
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Your Account
How can I see my account balance?
Your account balance is shown on the "Charges and Payments" page. This is under the "My Account" link above. Once you complete your payment you may also contact ISA and we can send you a receipt by email.
I added an item to my account that I don't want? Can I delete it?
You can remove items that you have not yet paid for, but this is done in the area you added the item. For example, if you accidentally added a section to a membership and you do not want that section, go to "My Membership" -> "Membership History". You will see the membership listed. Click on the membership and you can cancel the full membership, or just remove the section you don't want. This will remove the item from your bill. Note that once you have paid for an item, you cannot remove it. For refunds, contact ISA (isa@isanet.org).
I paid for an item I do not want. Can I get a refund?
Refunds are not possible through MyISA. Please contact ISA directly (isa@isanet.org).
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Your Profile: How to Update Your Information
Can I change the name on my account?
For security reasons we do not allow this to be done
through MyISA. Accounts are non-transferable. If you have changed your
name, or would like ISA to address you differently, please contact us. How do I change my address or add an address to my account?
To change your address, go to "My Account" -> "My Profile". On the "Addresses" tab, you can add a new address to your account. You can change your mailing address for both journals and correspondence from ISA on the "General Information" tab.
How can I change my primary email address?
Your primary email address is the main address ISA uses to communicate with you. To change it, go to "My Account" -> "My Profile." You will see that the "General Information" tab lists your primary address, if you click "Change" you can select from your validated email addresses. The tricky thing with changing your address is that you can only use an email address that has been validated. To add an address to our system, you go to the "Email and Phone Numbers" tab. Here, you can click "Add new record" to add an email address to your account. The email address will not be available as your primary address until it is validated. Validating an email basically just means that when you add the address to your account, ISA will email that address. You have to click a link in that email to verify you received the message. Once that is done, ISA will recognize the account as a validated address. You can then return to your profile and switch to the new address. We know this is a bit annoying just to change your address, but it makes sure that there are not any typos in the address and that our messages are not getting caught in your spam filter. This is important because we send your billing information and your conference confirmations to your primary account. We obviously do not want users to miss out on something important because the message went into their spam filter.
How do I change where journals are sent?
Once you have added an address to your account, in the "My Profile" area, you can set that address as the recipient address. To do this, go to "My Profile" and look under the "General Information" tab. In the lower part, you will see "Contact Preferences" click the "Change" link here. You will then be able to select your new address.
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